Tuesday, February 27, 2007

Orbitz Suckz

I tried to book a flight on Orbitz yesterday. In a classic bait-and-switch, the lowest priced flight was rejected: "Not a valid flight. Please choose another."

I selected the next flight, about $4.00 more. "Your bank refused the charge." What the heck?

I logged onto my bank account. Sure enough, Orbitz had placed a hold on the account in the amount of the first, "invalid flight" fare total. Since I was attempting to book an overseas flight for the family, my second attempt exceeded my daily limit on my debit card.

I called Orbitz to obtain an immediate release of the funds. They promised me they would do it today. Do I need to tell you that the funds are still encumbered?

So, here I am: no flight, no funds, and a lot of time wasted. Thankz, Orbitz.

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